With the shift to remote work, companies are highly focused on employee experience to maintain business continuity and productivity. The performance of technology plays an outsized role in affecting employee experience, but the pace of change is outstripping IT’s ability to manage it. Measuring digital employee experience is
critical for identifying investment and cost saving areas, but analyzing it internally is only the first step. For better decision-making on investments and cost reduction, CIOs must have insight into how the digital employee experience they deliver compares to that of other companies.