Resources

Carl ZEISS Microscopy Focuses on Service Excellence case study

By moving from reactive to predictive maintenance, ultra high-resolution microscopy maker significantly improves mean time to repair.

3 Most Important service KPI´s eBook

Key performance indicators (KPIs) are how you— and upper management—know what’s working and what’s not working in your service strategy.

Supporting Your Business Continuity Strategy with Augmented Reality eBook

Recover Quickly from Disruptions by Increasing the Resiliency of Your Workforce

Double-digit 4.0 impact at scale paper

To move beyond the pilot stage and achieve scale with Industry 4.0, manufacturers must adopt a financial-impact first approach that can yield double-digit improvements in cost savings, capacity, and asset efficiency.

IDC Interview with PTC

We had the great pleasure to exchange views on the topic with the Keynote Speakers and Breakout Session Leaders of the IDC European IIoT Digital Summit 2020. The following interview was conducted by Jan Burian, Senior Director, Head of Manufacturing Insights EMEA and Sam Murley, Digital Transformation Director, WW Augmented Reality at PTC.