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IDC European Retail Executive Digital Forum 2020



Reinventing Retail for the Next Normal

The impact of the recent health crisis on the way consumers shop is prompting retailers to move faster with the transformation of their operations. Rather than disrupting existing trends, the environment emerging from the crisis is accelerating developments that were already in place, such as the digitalization of retail operations, the rise of contactless business and services and global multi-source supply chain strategy.

While growth estimates for global retail in 2020 will be revised down versus pre-crisis forecasts, sectors including grocery experienced strong demand that weighted on operations, requiring an acceleration in the adoption of the technology that enables efficient operations and seamless shopping experience. 

During the IDC European Retail Executive Digital Forum 2020, we looked at the retailers’ ability to proactively respond to product, workforce, partner, and operations needs which will separate the winners and losers in the “next normal” environment.

Advisory Board



Why attend


Get a head start on the market with insights from our leading analysts


Get inspired by visionary speakers with locally based cases


Maximize your time with insights and solutions to grow your business


Be surprised by unique network opportunities with other IT leaders

IDC European Digital Forum Platform

The IDC European Digital Forums will be run on an all-in-one live online events platform where attendees can learn, interact, and connect with people from anywhere in the world.



We will welcome you at our Digital Reception area where we will showcase the event schedule and our partners. We will guide you for a great time & a lot of exiting digital touch points.



You will get inspired by the professional stories shared by industry pioneers and IDC analysts. Our keynotes experts will answer questions, propose provoking online polls, take part in the chat and comment on what is happening. Everything is done live.



Learn about proven best practices through real-life case studies in moderated digital breakout sessions. This intimate experience is an opportunity to gain a clearer understanding of current organizations challenges.



Meet with peers to discuss common challenges and share concrete experiences thanks to our Networking feature using your webcam for up to 3 minutes.



Visit interactive booths leveraging digital content allowing you to explore key trends or discover more about innovative products.

Contact Us

Kathrin Hopkins

Conference Director

+49 172 628 4771

Helena Chappell

Senior Business Development Director, European Event Sales, IDC UK

+44(0)208 987 7161

About IDC

56 Years | 1100 Analysts | 110 Countries

International Data Corporation (IDC) is the premier global provider of market intelligence, advisory services, and events for the information technology, telecommunications, and consumer technology markets. With more than 1,100 analysts worldwide, IDC offers global, regional, and local expertise on technology and industry opportunities and trends in over 110 countries. IDC's analysis and insight helps IT professionals, business executives, and the investment community to make fact-based technology decisions and to achieve their key business objectives. Founded in 1964, IDC is a wholly-owned subsidiary of International Data Group (IDG), the world's leading media, data and marketing services company. To learn more about IDC, please visit